Did you know about these dramatic differences between the weakest and
the strongest retail leaders?
4-6 times higher profits
6 times higher sales revenues
10-20 times higher levels of employee engagement
3-4 times reduction in employees thinking about quitting
50% fewer employees that do leave
Double the satisfaction with pay and job security
4-5 times more employees "willing to go the extra mile"
1.5 times higher customer satisfaction ratings
Did you also know?:
"According to operating data from various retail organizations, District/Area/Region Manager can influence performance by up to +/- 20%" -
In actual numbers, that means, if you have a district of 10 stores with $1.5 Million average sales each, District Manager's influence is about 6 Million dollars between -20% and +20%.
No responsible retail organization can leave this kind of influence to chance. Apart from hiring (or better yet, promoting from within) great managers, organization has to make sure that they are well equipped with the right tools and training.
This is where
DMSRetail comes in. With our proven, real life experience and record, we are able to get your talent to the point of peak performance, so that your District/Area/Region manager can consistently deliver at the +20% range.
Here are some comments from the previous participants:
"Illuminating, challenging and entertaining" Amanda R., Retail Business Owner
"Very good information, gave many tools to be a very successful DM." Leland W., District Manager
"It was informative on key pieces of the DM role." Alissa B., Corporate Trainer
"Great! Felt, after an hour on the first day, that it was well worth my time away from the store." Kim H., Sr. Store Manager
"I think this class has made me
a better DM. I can put a lot of the systems I saw into play in my
stores." Calvin D., District Manager
"I think this workshop was
perfect for our company. The way we are growing, I truly felt that we
needed to structure the DM position. This workshop has given us the
tools to do so." Nick G. District Manager
"I enjoyed/learned from your
experiences and it is important to learn from workshops like yours
because we do not have the time to learn all these things on our own.
Stand on the shoulders of giants!" Bill G. District
"I think this workshop provides
tremendous insights from the DM position to Home Office and into Stores. I
appreciated the wide range of topics covered. I feel more empowered to take
decisive action with my team." Kerry T. District
"Lots of great info - good takeaways
that can be implemented. Leaving feeling empowered to coach and effectively
manage my team to be successful in meeting & beating the target."
Grace W. District Manager
"This workshop provided me with
techniques to be an effective leader and demanding results! How to hire star
performers and giving them the right recognition. Setting high, clear
expectations and accepting nothing less. Focus and Follow-Up."
Marie M. District Manager
Personal Management Styles – Understanding strengths and opportunities in ones’ own management style and ability
Traits and Characteristics of Great Leaders – Relevant to the retail business
Removing Obstacles – The role of the District/Area/Region Manager
Earning Respect through Integrity and Credibility
Break Out Session – Leadership Exercise
People Development & Succession Planning:
Recruiting, Hiring, Training - Where it all starts and where to go from there
Setting the Example – Learn how you are being perceived by your teams and what you can do to become the best example for them
Coaching – When and how to do it for maximum benefit. How to have the difficult conversations when necessary
Motivating & Getting their Best – Identifying the different approaches to developing your people
Business Continuity – How to be prepared for any personnel issues that affect your stores
Charting the Course – You’ll build a succession planning chart and easily learn to predict or anticipate future management requirements for your district/region
Break Out Sessions – Coaching; Succession Planning
Diplomacy Skills – What you need to know to manage up successfully and productively
The Value of Your Opinion – How to become a valued and respected source of information to aid in corporate decision making
The Importance of the District/Area/Region Manager Position - A field/Head Office Liaison
Retail Math, Metrics & KPI’s:
Understanding Retail Math, Metrics & KPI’s – Understand what all those numbers mean, what to measure, how to interpret results and take action based on those results
Knowing Your Numbers – How to speak intelligently about your business from a numbers perspective and how to ensure your Store Manager’s know their numbers too
Positively Affecting the Profit & Loss Statement – Learn how you and your teams can easily & positively impact the P&L
Break Out Session – KPI’s (Key Performance Indicators)
It’s All in the Execution – Learn how to avoid the pitfalls that lead to poor execution of company directives and standards.
Communication – Learn how to lay the foundations for excellent communication in managing multiple business units
Managing remotely – Learn how to keep your finger on the pulse of each store…when you’re not there
Follow up triggers and mechanisms
Sales Management & Customer Service – Set high expectations and then be available to do what it takes to help everyone achieve them
Setting the Example – How to inspire your people through role modeling
Knowing Where to Focus your Efforts – Learn where to get the biggest payback for your time and effort without neglecting anything
Keys to your district/regions’ success – We show you how to find your ‘Keys’
Break Out Session – Focus on Performance Management
Pulling it All Together & Putting it All to Work – Q&A
How it all works together
Where to Start
Roadmap to Success
Certificate Awards Ceremony
Here are some more comments from the previous participants:
"The workshop is one of the most enjoyable ones I have attended. The information was refreshing and very informative."
"The workshop was very good, organized and focused. Time management was
"Thank you. It was a very good workshop."
"It was great to attend this workshop. It adds to me a lot and I'm waiting for more and more, see you soon."
"I believe that I can make a difference by using the ideas that I got from this workshop."
"I learned how to lead my people and how to implement correct action plans."
"The tools and the modules are very good, very informative and effective."
"It was very good in translating strategies into action. I found a lot of things to implement in my area."
Who Should Attend:
This workshop is suited to Area, District and Regional Managers, Store Managers who are being prepared for promotion and Retail Business Owners.
Why You Should Attend:
Practical, applicable and actionable content delivered by top experts in
Retail Brand & Category Management and in driving sales, productivity and
Value: Apart from acquiring complete knowledge, participants will enjoy a
30-Day unlimited Q&A through email after the workshop (A $1,000 value by itself)
ROI: Return on investment can be as high as 1,000 times the registration
fee based on your company revenues.
Guarantee: If you feel that for whatever reason this workshop is not
suitable to your needs by the end of the first morning, we will refund your
registration fee right on the spot.
Full Year Membership in Retail Business Academy. (Value: $1,164)
The District Management Workshop is led by senior members
of DMSRetail as well as members of Senior Management from leading
companies in the industry, with extensive know-how in Retail
Management and with 135 years of combined experience.
Please note: Class size is strictly limited to 30 people. First come, first served. Group discount applies to 3 or more participants from the same company registering at the same time.
Please also note: Non Disclosure agreement with the participant will be required; agreeing to the use of the information obtained in this workshop for their own or their company's purposes only. Outside dissemination of the Workshop content is strictly prohibited.
US$1,995 for one individual; US$1,795 per person in a group of 3 or more
Groups of 6 or more, please inquire at (firstname.lastname@example.org)
What is Included:
All-day refreshments (5 Star Quality)
Presentations, practical exercises and case studies
All workshop materials and all take away
Retail Success Strategies (DVD)(Retail
Value: $197), Store Management Process (DVD)(Retail
Value: $197) and
Full Year of Retail Business Academy
Membership (Retail Value: $1,164)
Upcoming Dates &
Crowne Plaza Airport
Toronto, ON, CA
Crowne Plaza Kensington
Sheraton Dubai Creek