© 2003-2017 DMSRetail Inc.

Contact  Home   Privacy   Terms


20 Blair Cr.

Barrie, ON L4M 5Y5


Tel:  +1 (800) 595-6893

Tel:  +1 (312) 239-0919

Fax: +1 (905) 248-3766




Check our blog frequently for short and informative messages.


Products and services of DMSRetail all in one place.


Brochure covering the details of each workshop we offer.


DMSRetail is a leading retail management consulting, training and services company.

Our focus is to improve the performance of retail companies through better leadership, performance systems and technology.

More information on the desktop version.


“How to Run a Prosperous Telco Retail  Business”

September 6-7-8, 2017

The Westin Harbour Castle, Toronto, ON, CA

The Main Customer “Touch Point” is the Telecom Retail Store.

This Workshop will Help You Better Manage Your Store(s) and Maximize Customer Experience and Revenues.

Program Outline

DAY 1:

DAY 2:

DAY 3:

What Our Previous Participants Say

 "I attended the Retail Operations Management Workshop for Mr. Matt Parmaks for three days when I was working in Orascom Telecom Holding. All what I can say is that not only Mr. Matt helped my company to shift its revenue up to double, but also shifted my mind and changed way of thinking. His approach was simple and clear in defining the challenges and how to overcome them. He demonstrated his limitless global practical experience in the retail management and was very much keen to transfer all his knowledge to us. I owe Matt a lot and would travel the world after him to attend all his workshops if I could."

Dr. H.S. HR Director, Orascom Telecom

"The Retail Operations Management Workshop provided by DMSRetail has exceeded expectations. The Program has provided me with new ideas and methods to getting the job done effectively. The delivery of the content and the use of examples and and scenarios was exceptional. I would definitely recommend this session to others within my company. You can consider me a "delighted customer".

R. S. Head of Retail, Digicel

"Extremely informative workshop and I can't wait to implement ideas when I return. Excellent facilitation and I would highly recommend this course/workshop to "anyone" in any "position" in the retail world."

A.McA. - Retail Operations Manager - NWTel

"One of the best training I ever attended"

M.R. - Senior Manager, Retail - Etisalat

Current Dates & Locations:

Who Should Attend:

Mid and Senior level Telecom Retail Managers from all disciplines will greatly benefit from this workshop.

Why You Should Attend:

Workshop Fees:

$3,995 per person; $3,495 per person in a group of 3 or more from the same company.

Registration - Individual

Only $3,995



Registration - Group

(min. 3 from the same company)

Only $3,495



Workshop fees include: presentations, practical exercises and case studies, continental breakfast, full lunch, all-day refreshments (All 5 Star Quality), all workshop materials and all take away materials including Retail Success Strategies (DVD)(Retail Value: $197) and Recent Retail Technologies (DVD)(Retail Value: $197) and Full Year of Retail Business Academy Membership (Retail Value: $1,164)

Certificate is awarded at the conclusion of the workshop.


Contact: email jhill@dmsretail.com


call +1 (312) 239-0919

DMSRetail reserves the right to change dates and/or locations, and to cancel any workshop at any time. If a registered and paid participant cannot attend a workshop they may send a substitute or they may attend a future workshop in the location they choose. The credit does not expire. If DMSRetail cancels a workshop, registered paid participants are entitled to a refund of their workshop fee paid. DMSRetail is not responsible for any other costs.

Singapore Venue: Sheraton Towers

Visit the Most Definitive Retail Management Resource Site:

The Retail Business Academy