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Tel:  +1 (800) 595-6893

Tel:  +1 (312) 239-0919

Fax: +1 (905) 248-3766

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Products and services of DMSRetail all in one place.


Brochure covering the details of each workshop we offer.


DMSRetail is a leading retail management consulting, training and services company.

Our focus is to improve the performance of retail companies through better leadership, performance systems and technology.

More information on the desktop version.

The Retail Leadership Solution

Generally Accepted Management Styles and their description:

AUTOCRATIC: Manager makes the decisions, usually results in well organized and functioning environment, there may be some dissension due to lack of input from the employees. Creativity is hindered.

CONSULTATIVE: Feedback is encouraged, degree of participation by the employees in decision making. Final call still with the manager.

PERSUASIVE: Works with the employees to convince them that the course of action is the right one, still holding on to full decision making power.

DEMOCRATIC: Consensus seeking management style where employees freely participate in decision making. Leads to very slow process to taking action for obvious reasons.

CHAOTIC: Puts more emphasis on speed and agility of action, decision making can be largely shared between the manager and the employees in a highly disorganized structure.

LAISSEZ-FAIRE: Casual unstructured environment where most of the decisions are made by the employees, high level of creativity.

As you are going to see in the Retail Leadership Solution, effective retail leader needs a lot more, in terms of skills and traits to make a significant impact.

You need to utilize all of the styles above based on specific circumstances and conditions. Ability to figure out what to use when is the decisive difference between good and bad leaders.


The Retail Leadership Solution  

(Digital) Only $47

Video 1 of 8:

The Retail Leadership Solution  

(Physical) Only $97