"Store Management for Maximum Success" for Progressive Retail Store Managers February 22 - 23, 2012 - Sheraton Dubai Creek, Dubai, UAE   March 25-26, 2012 - JW Marriott, Sharm El-Sheikh, EG   April 26-27, 2012 - Sheraton Manhattan, New York, NY, USA   May 14-15, 2012 - Sheraton Maslak, Istanbul, TR   June 11-12, 2012 - Sheraton Chicago, IL, USA   July 16-17, 2012 - Sheraton Park Tower, London, UK   Store Management for Maximum Success is a two day, information packed professional development opportunity for retail field personnel who have supervisory responsibilities. We know it’s difficult to schedule time to learn more about Key Performance Indicators and how you can use them effectively to coach and train your associates; and about recruiting, hiring and training. It’s even more difficult to find time to meet with your peers in the retail industry.  That’s what makes this two day workshop so powerful. It goes beyond just learning; it’s empowering. You’ll go back to your store with a renewed sense of purpose and pride in your chosen profession.   Agenda Application of Retail Metrics, KPI's & Retail Math in Retail Management     What to Measure     How to Measure 6 Pillars of Retail Key Performance Indicators Commonly Used Formulas Store operating Statement (P&L Statement) Balanced Score Cards & Their Implementation     How to Interpret the Results     How to Determine the Best Action Based on the Results The Store Manager's Keys to Success     Hiring Right - Interview Skills     Training, Coaching & Building a High Performance Team Effective Retail Sales Management     "I Succeed" Performance Evaluation & Management System Productive Staff Meetings     Top 5 Factors that Determines the Success of Retail Operations Customer Focus at the Front Lines     Attributes of the "Customer Centric" Front Line Employee     Lifetime Value of a Customer The Service - Profit Chain at the Store Level     Do's and Don'ts of Customer Service for Maximum Loyalty and Profit Q & A Certificate Awards             The Store Management for Maximum Success does it all in two days, at an affordable price. This is your opportunity to develop skills and relationships that can help you, even  through difficult economic times. Who should attend: Store Managers and other personnel with supervisory responsibilities at store level. Faculty: DMSRetail Consultants have over 135 years of combined experience at all levels of retail organization from sales associate to CEO. Our experience spans all retail formats as well as diverse merchandise groups, from electronics retail to apparel and from candies to candles. We have retail metrics, retail math and retail business intelligence experts and we have top expertise in store operations, sales management and customer service excellence. Current Dates & Locations: February 22 - 23, 2012 - Sheraton Dubai Creek, Dubai, UAE   March 25-26, 2012 - JW Marriott, Sharm El-Sheikh, EG   April 26-27, 2012 - Sheraton Manhattan, New York, NY, USA   May 14-15, 2012 - Sheraton Maslak, Istanbul, TR   June 11-12, 2012 - Sheraton Chicago, IL, USA   July 16-17, 2012 - Sheraton Park Tower, London, UK Duration: 2 days; 9:00 AM - 5:00 PM Registration Fee: US$995.00. At the door: US$1,195.00 (subject to availability). Group Discount: US$795 per person in a group of 3 or more registrants from the same company. Payment methods: 1. You can pay by company check or bank (wire) transfer. Please Call +1 (312) 239-0919 or email: training@dmsretail.com 2. You can pay by phone with a credit card please call +1 (312) 239-0919. 3. You can pay through Western Union. Please email training@dmsretail.com or call +1 (312) 239-0919 for payment information. 4. You can pay online with personal or company credit card. Click on the appropriate button below: Store Management for Maximum Success - Individual - US$995 Store Management for Maximum Success - Group - US$2,385 (3 Attendees) "The price of education is paid just once. The price of ignorance is paid forever!" Anonymous