Run a High-Performance Retail Store
"The Store Management for Maximum Success
That Pay Off Instantly
Upcoming Dates & Location:
September 8-9, 2016 -
Sheraton Dallas, Dallas, TX, US
all other Dates & Locations below
Store Management for Maximum Success is a
two day, information packed professional development opportunity for retail field personnel who have supervisory responsibilities.
We know itís difficult to schedule time to learn more about Key Performance Indicators and how you can use them effectively to coach and train your associates; and about recruiting, hiring and training. Itís even more difficult to find time to meet with your peers in the retail industry. Thatís what makes this
two day workshop so powerful.
It goes beyond just learning; itís empowering. Youíll go back to your store with a renewed sense of purpose and pride in your chosen profession.
DMSRetail considers the
Store Management position extremely important for the success of any retail
organization. That is why this powerful workshop packs heavy duty
performance techniques, tactics and methods. Practical exercises to further
strengthen the participants influence on the individual and total store
performance are part of this workshop, to make sure nothing is left to
"Store Operations for Maximum Success Workshop":
Very practical with relevant experience shared."
was very educational. Facilitator shared very interesting experiences. Thank
"It has been
most insightful and exciting."
enjoyed myself in this training. I want to come back for more."
Application of Retail Metrics, KPI's & Retail Math in Retail Management
What to Measure
How to Measure
6 Pillars of Retail
Key Performance Indicators
Commonly Used Formulas
Store operating Statement (P&L Statement)
Balanced Score Cards & Their Implementation
How to Interpret the Results
How to Determine the Best Action Based on the Results
The Store Manager's Keys to Success
Hiring Right - Interview Skills
Training, Coaching & Building a High Performance Team
Effective Retail Sales Management
"I Succeed" Performance Evaluation & Management System
Productive Staff Meetings
Top 5 Factors that Determines the Success of Retail Operations
Customer Focus at the Front Lines
Attributes of the "Customer Centric" Front Line Employee
Lifetime Value of a Customer
The Service - Profit Chain at the Store Level
Do's and Don'ts of Customer Service for Maximum Loyalty and Profit
Q & A
The Store Management for Maximum Success does it all in
two days, at an affordable price. This is your opportunity to develop skills and relationships that can help you, even through difficult economic times.
Who should attend: Store Managers and other personnel with supervisory responsibilities at store level.
Faculty: DMSRetail Consultants have over 135 years of combined experience at all levels of retail organization from sales associate to CEO. Our experience spans all retail formats as well as diverse merchandise groups, from electronics retail to apparel and from candies to candles.
We have retail metrics, retail math and retail business intelligence experts and we have top expertise in store operations, sales management and customer service excellence.
2 days; 9:00 AM - 5:00 PM
Registration Fee: US$995.00. At the door: US$1,195.00 (subject to availability).
Group Discount: US$895 per person in a group of 3 or more registrants from the same company.
1. You can pay by company check or bank (wire) transfer. Please Call +1 (312) 239-0919 or email:
You can pay by phone with a credit card please call +1 (312) 239-0919.
You can pay through Western Union. Please email firstname.lastname@example.org or call +1 (312) 239-0919 for payment information.
4. You can pay online with personal or company credit card. Click on the appropriate button below:
Dates & Locations
September 8-9, 2016
Dallas, TX, US
Sheraton Fisherman's Wharf
San Francisco, CA, US
The Westin Harbour Castle
Toronto, ON, CA
Las Vegas, NV, US
October 6-7, 2016
Orlando, FL, US
October 13-14, 2016
Phoenix, AZ, US
October 20-21, 2016
Sheraton on the Falls
Niagara Falls, ON, CA
November 10-11, 2016
November 24-25, 2016
Sheraton Dubai Creek
The Organizations listed below
are entitled to a discount. Visit
page for full list.
ABC | ACCENTURE | ACE MART | ADIDAS |
ADVENTURE HQ | AL DAWAA | AML FOODS | ANN FONTAINE | ARAMARK | AVON |
BEST BUY | BOSE | BOSTON COLLEGE | BROOKSTONE | BROWN SHOE | CALVIN
KLINE | CANADIAN TIRE | CAPGEMINI | CHICO'S | COLE'S | ST. JOHN'S
UNIVERSITY | COLUMBIA | CON AGRA FOODS | COURTS | CRATE & BARREL | CRAYOLA | CVS | DACOSTA MANNINGS | DATAWAVE | DFS GALLERIA | DICKIES |
DIGICEL | DISNEY | DOLLAR GENERAL | DOLLAR TREE | DOW JONES | DRESSBARN | DU | DUBAI DUTY FREE | EAGLE LEATHER | ELIE TAHARI |
ETISALAT | FERRARI WORLD | FOOD LION | FORZANI GROUP | FOSSIL | FRED
MEYER | FRUITS & PASSION | GAP | GENERALELECTRIC | GENWORTH
FINANCIAL | GEORGETOWN UNIVERSITY | GRACE KENNEDY | HANES BRANDS |
HARLEY DAVIDSON | HEINEKEN | HP | HINES | HOME DEPOT | IBM | IKEA |
INFOSYS | KELWOOD | KELLOGGS | KENNETHCOLE | KIRKLAND"S HOME | KRAFT |
KUNOOZ AL SEHA | LIDS | LIME | LIMITED BRANDS | LIZ CLAIBORNE |
L'OREAL | LOWE'S | LUCY | LULULEMON | LVMH | MASSY STORES | MAYTAG |
MICHAELS | MIGROS | MOBILY | MOBINIL | NAHDI | NATURE'S WAY | NEW
BALANCE | NINE WEST | NORDSTROM | NORTHWESTEL | OAKLEY | ORACLE |
PIER1IMPORTS | PUMA | QUICK SILVER | RAGAB SONS | RALPH LAUREN | REEBOK
| RING | RITZ CARLTON | ROYALDOULTON | SALT LAKE COLLEGE | SAMSUNG | SAP
| SAS | SEARS | SERVIS | SHARAF DG | SIEMENS | SKETCHERS | SONY | STANFORD
UNIVERSITY | STAPLES | STARBUCKS | STEVE MADDEN | SUPER CENTRE |
SWAROVSKI | SWATCH | TARGET | TATA | TESCO | PRINCETON REVIEW |
TIFFANY | TIMBERLAND | TOY'S'R'US | UNICOMER | UNIVERSAL |
UNIVERSITY OF LOUISVILLE | UNIVERSITY OF WISCONSIN | VERIZON | VF | VICTORINOX | VIDEOTRON | WALMART | WHOLE FOODS | WYNN RESORTS | YANKEE
CANDLE | YM | ZALE | ZAIN | ZAPPOS
The price of education is paid just once. The price of ignorance is paid forever!
reserves the right to change dates and/or locations, and to cancel any
workshop at any time. If a registered and paid participant cannot attend
a workshop they may send a substitute or they may attend a future
workshop in the location they choose. The credit does not expire. If
DMSRetail cancels a workshop, registered paid participants are entitled
to a refund of their workshop fee paid. DMSRetail is not responsible for
any other costs.