There's no denying that a Retail Store Manager has a huge impact on
the profitability of the store. In fact, the ability of the Store
Manager is the single, biggest success factor when it comes to profitable
retail store operations.
To reach the top, and to be considered a
'Highly Successful Retail Manager', a Store Manager needs real Action
Strategies for Retail Store Management Success and they're all included in
our Store Management for Maximum Success Workshop.
You probably already know that DMSRetail Inc. offers the one day Store
Management for Maximum Success Workshop in locations around the world.
If not, you'll find the actual workshop program outline here:
But we've heard that many of our customers can't attend due to hectic
schedules and/or prohibitive costs and travel related expenses.
Does that sound like you? Can't attend? Just can't ever seem to get away?
Employees are too busy to get away too?
Please read on for the exciting news.
We've solved that problem, for you, with one of our
YourTime Self Study Courses!
DMSRetail Inc. is providing Action Strategies for Store Management
Success with the
Store Management for Maximum
Now you and/or your employees can have access to this great learning experience..
anywhere...and at any time you choose. Read on for information about the content
and exactly what's included.
On sale, for a limited time only.
Here's what you get....
You'll get these DVD's and related Study Guides and materials:
1.) Retail Math, Metrics, KPI's & Balanced Scorecards
2.) Leadership for Peak Performance
3.) Customer Value Management
4.) The Store Management Process
You get an Action Strategies Study Guide,
including practical exercises, and a Maximum Performance Goal
Planner to record your goals and progress!
You’ll also receive these two bonuses, electronically, for you to use
over and over in the months and years ahead...
Retail Employee Evaluation
System ‘I Succeed’
– a quick and easy method of evaluating and communicating
the really important things. There’s no huge time investment for you or the
associate. But you still get the important job done. With this system, your
employees will have no doubt, whatsoever, about what’s important, and what’s
– the Organizer/Planner designed specifically for the busy Store Manager.
A regular Organizer/Planner simply won’t do for a Store Manager. Life is
different in the store! We understand and we make this planner work for you,
every hour of every day.
Now for some
details of the topics that are covered in the 4 DVD set:
First of all, there's...
The Store Manager's Keys to Success...get these right…sky is the limit!
Hiring Right – Interviewing Sales Associates
Effective Retail Sales Management
Productive Staff Meetings
Performance Management and Coaching for Results
Building and leading a High Performance Team
Top 5 Factors that Determine the Success of Retail Operations
And, no Store Management program would
be complete without...
Customer Focus at the Front Lines...beyond the current discussion
about customer service!
Attributes of the truly 'Customer Friendly' Front Line Employee
Lifetime Value of your Customer
The Service – Profit Chain at Store Level
Do's and Don'ts of Customer Service for
Maximum Loyalty and Profit
And, of course, a successful Store Manager’s skill set absolutely must
include…Retail Math, Metrics & KPI’s…
Managing by the numbers - you'll learn how to stay fully informed about the
financial aspect of your business and what you can do to have a
positive impact on the numbers...
6 Pillars of Retail – how the pillars came to be, and the brand
new and very important pillar.
Definition and explanation of terminology used in Retail Math – all
of the terms and what they mean.
Key Performance Indicators- what to measure to stay on top of the
performance in your store, how to make the calculations and how to interpret
the results so you can take action; what actions you can take based on the
results. Be informed and speak intelligently about the business.
Commonly Used Formulas – formulas that are used in retail math and
in business in general.
Open-to-Buy & Sell-Thru Scenarios – a basic understanding of OTB/Sell-Thru.
Store Operating Statement (P&L Statement)- what this statement is
all about; how to read it and make sense of it so you can begin to take
actions to improve it.
Balanced Scorecards and Their Implementation in Retail Management – the
importance of this very powerful and easy to use management tool; how to
create Balanced Scorecards for any position. Summarize the most important
KPI's on one page – right at your fingertips - while considering all angles
of your retail operation: Financial, Customer, Processes and Growth &
As you listen to your DVD’s and watch the PowerPoint presentation you'll receive
the same learning as you would if you were attending in person. You'll hear from
some of the same Senior Consultants who lead the actual workshops.
If you have questions about anything being presented, you just send us an email,
to the address we'll provide with your purchase. We have resources dedicated and
committed to you and we'll get an answer back to you promptly.
It's the next best thing to attending in person...without the scheduling
difficulties and without the travel related expenses!
Store Management for Maximum
Option 1 - Physical Product
(DVDs and the
Workbook shipped to you)
Shipping & Handling)
- Digital Product
(Files are sent to Your
- Physical and Digital Product Together
(FREE Shipping & Handling)