Deadline to sign up for webinars is 24 hours prior to the webinar. If a webinar sells out, we will reflect "SOLD OUT" next to the registration link indicating there are no additional seats available. Dial-up information will be sent to participants 24 hours prior to the webinar. Reminders will be sent to participants 1 hour before the webinar begins. Each webinar has limited enrollment to allow interaction with the presenter. Prior to the lecture, each registrant receives an agenda and can interact with the presenter by email during the presentation. This webinar is a lecture and online PowerPoint presentation through internet. Time Zone Conversion: EST 12:00 noon - 1.30 pm CST 11:00 am - 12.30 pm MST 10:00 am - 11.30 am PST 9:00 am - 10.30 am London 5:00 pm – 6.30 pm If your time is not listed, please visit http://www.timezoneconverter.com to determine your local time and use US/Eastern as the "From Time Zone." Note: The conference number is not toll-free. Participants will incur long distance telephone charges. (We may be able to arrange a free VOIP service like Skype). The average long distance charge is about $0.05/minute. That would calculate to about $6.30 for the long distance charge. Fees vary. Please check with your provider for your rate. Login Information: Login and Dial-up information will be forwarded to registrants approximately one day prior to the webinar. Webinar Cancellations and Substitutions: Cancellations are subject to the entire webinar fee. Notices of cancellation received prior to the webinar are entitled to receive a credit towards a future webinar. Credits expire 1 year from the original webinar date and may only be used to reschedule one time. Please note that if you don't cancel and don't attend, you are still responsible for payment and are not entitled to future credit. Substitutions may be made at any time prior to the webinar and DMSRetail must be notified of such substitutions by email from the original registrant.