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Books, Tools & DVD's:

RETAIL MATH MADE SIMPLE

RETAIL MANAGER'S DVD SET

22 WAYS OF HIGHLY SUCCESSFUL RETAIL MANAGERS

MANAGING FOR HIGHER RETAIL SUCCESS

WINNING AT STORE MANAGEMENT

RETAILER'S GUIDE TO EMOTIONAL HOT BUTTONS

RETAIL CUSTOMER SERVICE FUNDAMENTALS

ORGANIZER / PLANNER FOR STORE MANAGERS

RETAIL PERFORMANCE EVALUATION SYSTEM

Bundles:

ULTIMATE RETAIL SUCCESS BUNDLE

SUPER RETAIL SUCCESS BUNDLE

BEST FOOT FORWARD BUNDLE

MEGA RETAIL  SUCCESS BUNDLE

Training & Workshops:

RETAIL OPERATIONS MANAGEMENT WORKSHOP

DISTRICT MANAGEMENT WORKSHOP

BRAND AND CATEGORY MANAGEMENT WORKSHOP

RETAIL MATH WORKSHOP

RETAIL MATH WEBINAR

STORE MANAGEMENT FOR MAXIMUM SUCCESS

BEST PRACTICES TRAINING

RETAIL SALES SKILLS for GOOD and BAD TIMES

STORE DESIGN&VISUAL MERCHANDISING

RETAIL PROFIT PROTECTION WORKSHOP

Self Study Courses:

RETAIL OPERATIONS MANAGEMENT YourTime STUDY COURSE

RETAIL DISTRICT MANAGEMENT YourTime STUDY COURSE

STORE MANAGEMENT for MAXIMUM SUCCESS YourTime STUDY COURSE

RETAIL SELLING SKILLS & CUSTOMER SERVICE FUNDAMENTALS YourTime STUDY COURSE

RETAIL BRAND & CATEGORY MANAGEMENT YourTime STUDY COURSE

Programs:

DMSRetail CONSULTING

RETAIL MANAGEMENT POWER CLUB

RETAIL SUCCESS CHOICE

DMSRETAIL SERVICES

Complimentary Info:

RETAILWISE NEWSLETTER

WORD TO THE RETAILWISE

DEAR BOBBIE

SUCCESS TIPS

VIEWPOINT ON RETAIL

STORE KPI'S

RETAIL MATH

RETAIL SALES

SALES MANAGEMENT

RETAIL MARKETING

RETAIL PROMOTIONAL IDEAS

RETAIL ANALYTICS

RETAIL PLANOGRAMS

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6 Great Products Combined to Eliminate Your Retail Performance Problems

Ultimate Retail Success

Is it time to combat all of your retail performance problems and turn your retail operation into a predictable and consistent winner?

The following combination of products will do just that for you. 6 top products put together to make you a retail champion for years to come.

Product #

Retail Operations Management YourTime Study Course

Retail Operations Management Course

The fact that you are reading this, we feel pretty certain that you are the type of retail leader who has a desire to make a difference in your business every single day.

We often recommend that you should register and attend The Retail Operations Management Workshop because it's the one place you'll be guaranteed to increase your own knowledge and understanding of retailing in the 21st Century and learn how you can contribute more to the success of your organization.

Exciting news...

But, because so many people have inquired about what I'm about to tell you, we're going to recommend something a little different, and very special. Please read on for the exciting news!

What the American Society of Training and Development says...

Just so you know...

"Companies that employed training on a regular basis posted shareholder returns 86% above firms that didn't increase training and 45% above the market average." (American Society of Training and Development)

Now, because we talk about it regularly, and unless you've been completely out of touch with your BlackBerry or other communication device, you already know that DMSRetail Inc. offers the three day Retail Operations Management Workshop in various locations around the world each year. (Just in case you didn't know, you can check it out here for full details: http://www.dmsretail.com/retailtraining.htm).

Can't attend? Too busy? Not in the budget?

We've heard, from many of our customers and subscribers, that they simply can't attend due to hectic schedules, time spent away from the stores or office and/or budget restrictions, prohibitive costs and travel related expenses, etc.

Problem solved...

So, we've solved that problem for you! DMSRetail Inc. is providing Action Strategies for Retail Operations Management Success by introducing...

The Retail Operations Management
YourTime Study Course on DVD

With the introduction of this brand new YourTime Study Course, everyone can have access to this great learning experience.

So, what's the offer?

The Retail Operations Management YourTime Study Course on value priced at $997 plus shipping and handling charges. That's a lot less than the cost of $1,995 to attend the workshop in person. Half price!!

What, exactly, is in it for me?

Here's some information about what you'll get.

These are the topics covered in the 8 DVD set:

Managing by Numbers
Quickly and Easily Identify which Numbers to Measure and Manage
Pick Your Key Performance Indicators and Watch Them Improve
The Power of One Number - Learn How to Make and Use Your Own Retail Balanced Scorecards
Analysis of Performance - Benchmarks
Break-Even Point Analysis
Learn Where to Focus Your Attention with P/L Statement Diagnostics

Utilization of Business Intelligence in Retail Operations
Why A Whole New World Awaits you with Customer and Market Potential Estimates,
Customer Profiles and Market Segmentation
How to Figure out Your Product/Service Potential
Trade Area Analysis
No Darts Required: Store Network Optimization
Advertising Mix Analysis

Retail Sales Management
5 Great Advantages to Relationship and Solution Selling Applied to Retail
Follow this Plan to Turn Meetings into Effective Sales Training Tools
Why you Must Take the Guesswork out of Sales Forecasting, Budgets and Quota Establishment
Competitive Strategies - Positioning
Avoid these Common Mistakes - Incentives, Rewards and Motivation that Work
Real Compensation Strategies for Top Performance: Why Most Don't Work
Non Monetary Rewards and How to Apply them for Maximum Productivity

Customer Value Management Excellence
The Simple Links in the Service/Profit Chain
Winning Customer Service Strategies that Work
Determinants of Customer Service Quality - Find Out How you Measure Up
Customer Service Action Plans for Long Term Loyalty
Learn About the Loyalty - Profitability Connection
Who's Paying for Your Advertising and Marketing
Why you need to do more to Create and Retain Loyal Customers

Retail Leadership for Effective Performance Management
The Truth about Planning for Success - Setting the Direction - Purpose, Vision, Mission, Strategy
Build Your Framework for Growth
How to Establish Strategic Imperatives & Eliminate Non Performers
Performance Management: People - Performance - Strategic Imperative Link
The Key Ingredients for Establishing a Performance Culture
Strategic Enablement: Integrated & Automated Processes
Navigating your Strategic Staffing Model for Top Performance

Synergy of Top Sales Performance, Great Customer Service and Performance Leadership Know-How
Follow this Road Map to Top Performance in Sales and Profitability
Sample SWOT Analysis and Strategy Maps
16 Step Plan to Increase any Metric by 20% in Six Months
What you Must do to Sustain the Success Achieved and Build on it

Multiple Intelligences & Learning Strengths
Arm Yourself with the 7 Distinct Intelligences and Hit the Mark Every Time you Speak
Integrate Learning Strengths and Delivery Methods to Create Excitement in Your Teams
Bring New Meaning and Life to Your Sales Meetings
Use these Techniques to Make Even Mandatory Meetings Desirable

Time Management in Retail
Stay on Track – and on the Money – with these 3 Time Management Tricks
How to Confidently Deal with Distracters Without Offending Anyone
Get 25% More out of Every Store Visit using these 5 Simple Techniques

When you play your DVD's you'll see the same PowerPoint presentations that you would see if you were attending in person. And you'll hear the same content you would hear from the Senior Consultants who lead the actual workshops. If you have questions about anything being presented, you just send us an email to the address we'll provide with your purchase, and we'll get back to you promptly.

You also get these materials to work with...

Action Strategies Guide & Workbook

Maximum Performance Goal Planner

Multiple Intelligences Workbook & Questionnaire

Leadership Workbook & Questionnaire

And there's a bonus for you...included in the DVD's...

The Store Management Process: A Blueprint Developed by DMSRetail Inc.

Other major benefits, too.

There are major benefits to you that go beyond the enormous cost savings.

Convenience:

With the Retail Operations Management
YourTime Study Course, you get the convenience of 'attending' whenever, and wherever, it's convenient for you; and you can study at your own pace...on YourTime!

Build your retail management library:

You have the DVD's to review at any point in the future.

No Risk to you:

One last, and very important point regarding benefits...you get to try it for one full year completely risk free. Yes, we will refund your money if you don't think you've benefitted from this course.

You can check out the entire Program Outline, and other details about the actual Retail Operations Management Workshop here: http://www.dmsretail.com/retailtraining.htm#Agenda

The Ultimate Retail Success Bundle

What participants said about Retail Operations Workshop...


At this point you might be wondering what some of our past attendees had to say about The Retail Operations Management Workshop, so here you go:

The Retail Operations Management Workshop provided by DMSRetail has exceeded expectations. The Program has provided me with new ideas and methods to getting the job done effectively. The delivery of the content and the use of examples and and scenarios was exceptional. I would definitely recommend this session to others within my company. You can consider me a "delighted customer".

R.S. Head of Retail, Digicell

"Once again, thank you for the training, I appreciate the learning I got from this workshop and look forward in pursuing other training sessions you might offer."
Aida A. B. - Retail Strategy Consultant, Value Retail

"The Retail Operations Management Workshop has provided me with many very helpful ideas on how to run a successful retail operation. I highly recommend it to anyone who wants to be successful in retail."
Mike Toursal - Owner & CEO, Eagle Leather

"I recommend 'The Retail Operations Management Workshop' very highly to others; as long as they are not the competition."
A. Hashim - Sales Manager, Harvey Nichols

"The DMSRetail Operations Management Workshop is a complete tool which would assist a retailer achieve the critical success factor essential to position your company above the competitive clutter and serve your customers better."
R.V. - Brand Manager, Sun & Sand Sports

"Again I would like to thank DMSRetail team for the precious time we had, it was really one of the best fruitful workshops I have ever attended."
Julien A. - Retail Operations Manager, Bestseller

"Thanks for a wonderful Workshop, it has been time well invested. The work experience that instructors shared with us throughout the workshop was enriching and endorsed the quality of the teachings as well as its credibility."
Christina Dominguez - Operations Manager, Farmacias Los Hidalgos

"I rated this workshop as 'Excellent (5 out of 5)' because it helped me implement performance management in my retail operation with excellent results."
Berna Ramey - Managing Partner, Avenue Trading

Information, knowledge and insights galore...

If you want to gain all of the information, knowledge and insights from Senior Consultants of DMSRetail - all of whom have been there and done it with great success, without spending the time and money to attend the three day workshop, then this exclusive money-saving offer is for you.

Order today.

This is an outstanding opportunity for you to learn from the comfort of your home or office at your convenience, and build your retail management training library, while saving a lot of money!

Retail Brand and Category Management

Retail Operations Management YourTime Study Course:

8 DVD Set

Working Materials:

Action Strategies Guide & Workbook

Maximum Performance Goal Planner

Multiple Intelligences Workbook and Questionnaire

Leadership Workbook and Questionnaire

Special Bonus:

The Store Management Process and it's application on DVD - a blueprint developed by DMSRetail Inc

Product #

Retail Brand & Category Management YourTime Study Course

Retail Brand and Category Management Course

"In the 21st century, branding ultimately will be the only unique differentiator between companies. Brand equity is now a key asset."

Fortune Magazine

"Category Management is a process that involves managing product categories as business units and customizing them (on a store by store basis) to satisfy customer needs."

Nielsen

To capitalize on trends and manage your product categories to achieve outstanding results, you need real methods, plans and tactics specifically designed for that purpose.

Fortunately, they're all included in our Retail Brand & Category Management Workshop.

Can't attend? Please read on for the exciting news.

You probably already know that DMSRetail Inc. offers the three day Retail Brand & Category Management Workshop in locations around the world. But we've heard that many of our customers can't attend due to hectic schedules and/or prohibitive costs and travel related expenses.

So we worked to solve that problem for you!

DMSRetail Inc. is introducing….

Retail Brand & Category Management YourTime Study Course on DVD

Now everyone can have access to this great learning experience.

Here’s what you’ll get in the 8 DVD set:

Retail Brand Management – Session I

Retail Brand Management – Session II

Category Management Fundamentals

Category Analytics – Session I

Category Analytics – Session II

Category Strategies & Tactics – Session I

Category Strategies & Tactics – Session II

Best Practices in Category Management

When you play your DVD's you'll see the same PowerPoint Presentation that you would see if you were attending in person. And you'll hear the same content you would hear from the Senior Consultants who lead the actual workshop.

If you have questions about anything being presented, you just send us an email, to the address we'll provide with your purchase, and we'll get an answer back to you promptly. We have resources dedicated to handle your inquiries.

You also get these materials to work with...

Retail Brand Positioning Workbook

Handbook of Brand Mantras

Category Management Principles Workbook

Space Planning & Optimization Workbook

There are major benefits to you that go beyond the enormous cost savings.

Category Management is a more powerful and effective way of managing your inventory which, obviously, leads to higher sales and profits. So everyone in the organization benefits!

This Study Course is well suited to anyone who touches, deals with, or otherwise works in the product side of retail.

With the Retail Brand & Category Management YourTime Study Course on DVD, you get the convenience of 'attending' whenever, and wherever, it's convenient for you and/or your colleagues; and you can study at your own pace.

You also have the DVD's to review at any point in the future.

You can keep this Study Course in your training library and train others as the need arises.

If you want to see more detail about the topics covered, you can check out the Program Outline for the actual Retail Brand & Category Management Workshop here, along with the DMSRetail Category Management Model: http://www.dmsretail.com/brandcatman.htm

Retail Brand and Category Management

We realize that, at this point, you might be wondering what some of our past attendees have to say about the Retail Brand & Category Management Workshop, so here you go:

"An extensive workshop on Brand & Category Management covering all aspects of branding in a retail environment, a must for all retailers."

"Very interesting and useful training. Materials are excellent. The Instructors were very smooth in explaining the course; really very professional with strong experience. I would like to have more training with DMSRetail."

"Simply everything was great...the venue, atmosphere, workshop agenda, etc. The Instructors were great, passionate, helpful."

"Excellent training, to the point, material is great (slides, videos, etc.) It's a very interactive workshop. The trainers are excellent."

"Very useful, knowledgeable training. Great group interaction, excellent venue selection."

"The content is really rich, presenters are experienced and able to deliver and explain the points."

"I think everything was great. The instructors were very professional and well prepared."

"Everything was perfect. The training topic was great and added value to me. I hope to enjoy similar training in the near future."

"Course was very organized; materials were very goodand professional. Instructors were excellent."

"Going back with a lot of ideas to implement wherever possible."

If you want to gain all of the information, knowledge and insights from Senior Consultants of DMSRetail, who have been there and done it with great success, without investing the block of time and money to attend the three day workshop, then this offer is definitely for you.

Place your Order today.

One last, and very important, thing about the offer...you get to try it for one full year completely risk free. Yes, we will refund your money if you don't think you've benefitted from this course.

Retail Brand and Category Management

Retail Brand & Category Management YourTime Study Course:

·      8 DVD Set

Working Materials:

Retail Brand Positioning Workbook

Handbook of Brand Mantras

Category Management Principles Workbook

Space Planning & Optimization Workbook

Special Bonus:

New Technologies for Retail Marketing on DVD

          Mobile Marketing

          Social Networking

          Local Search

          Digital Signage

          QR Code

Risk Free: You have one full year to try the Retail Brand & Category Management YourTime Study Course. If you don’t think this course has paid for itself several times over, just ask for a refund.

Product #

Retail District Management YourTime Study Course

A Retail District Manager can have a +/- 20% impact on your business. That's a lot of influence! To reach the top level of this sphere of influence you need real Action Strategies for Retail District Management Success and they're all included in our Retail District Management Workshop. Can't attend? Please read on for the exciting news.

You probably already know that DMSRetail Inc. offers the two day Retail District Management Workshop in locations around the world. (In case you haven't, you can check it out here: http://www.dmsretail.com/districtworkshop.htm) But we've heard that many of our customers can't attend due to hectic schedules and/or prohibitive costs and travel related expenses.

So we worked to solve that problem for you! DMSRetail Inc. is providing Action Strategies for Retail Management Success by introducing the Retail District Management YourTime Study Course on DVD. Now everyone can have access to this great learning experience. And, if you order now, we are offering significant savings exclusively for you.

The Retail District Management YourTime Study Course on DVD is value priced at $497 plus shipping and handling. That's a lot less than the cost of $1,195 to attend the actual workshop.

That's the offer, now for some information about the content....

Here are the topics covered in the 6 DVD set:

Leadership - How to Become a Great Leader of People in Retail Environment

Retail Math, Metrics, KPI's and Balanced Scorecards

Execution, Communication and Managing Up - 6 Step Process for Flawless Execution; Productive Communication; How to Manage Up

Multiple Intelligences and Learning Strengths - How to Speak to Your Employees with Maximum Effectiveness

People Development - Hiring, Interviewing, A Strategic Staffing Model; Coaching; Succession Planning

Performance Management - Tools, Store Visits and Action Planning

When you play your DVD's you'll see the same PowerPoint Presentation that you would see if you were attending in person. And you'll hear the same content you would hear from the Senior Consultants who lead the actual workshops. If you have questions about anything being presented, you just send us an email, to the address we'll provide with your purchase, and we'll get an answer back to you promptly.

You also get these materials to work with...

Action Strategies Guide & Workbook

Maximum Performance Goal Planner

And, still more for you, a Special Bonus...

The Store Management Process - a blueprint developed by DMSRetail Inc.

There are major benefits to you that go beyond the enormous cost savings. With the Retail District Management YourTime Study Course on DVD, you get the convenience of 'attending' whenever, and wherever, it's convenient for you; and you can study at your own pace. You also have the DVD's to review at any point in the future.

One last, and very important, thing about the offer...you get to try it for one full year completely risk free. Yes, we will refund your money if you don't think you've benefitted from this course.

The Ultimate Retail Success Bundle

At this point you might be wondering what some of our past attendees have to say about the Retail District Management Workshop (Same content as the YourTime Study Course), so here you go:

"Illuminating, challenging and entertaining" Amanda R., Retail Business Owner

"Very good information, gave many tools to be a very successful DM." Leland W., District Manager

"It was informative on key pieces of the DM role." Alissa B., Corporate Trainer

"Great! Felt, after an hour on the first day, that it was well worth my time away from the store." Kim H., Sr. Store Manager

"I think this class has made me a better DM. I can put a lot of the systems I saw into play in my stores." Calvin D., District Manager

If you want to gain all of the information, knowledge and insights from Senior Consultants of DMSRetail, who have been there and done it with great success, without spending the time and money to attend the two day workshop, then this exclusive offer is for you. But don't wait, particularly if you want to take advantage of this special offer. Order today!

Please Note: This is an outstanding opportunity for you to learn from the comfort of your home or office, at your convenience, while saving a lot of money!

Retail Brand and Category Management

Retail District Management YourTime Study Course:

   · 6 DVD Set

Working Materials:

Action Strategies Guide & Workbook

Maximum Performance Goal Planner

Special Bonus:

The Store Management Process on DVD - a blueprint developed by DMSRetail Inc

 

Product #

Store Management for Maximum Success YourTime Study Course

There's no denying that a Retail Store Manager has a huge impact on the profitability of the store. In fact, the ability of the Store Manager is the single, biggest success factor when it comes to profitable retail store operations.

To reach the top, and to be considered a 'Highly Successful Retail Manager', a Store Manager needs real Action Strategies for Retail Store Management Success and they're all included in our Store Management for Maximum Success Workshop.

You probably already know that DMSRetail Inc. offers the two day Store Management for Maximum Success Workshop in locations around the world. If not, you'll find the actual workshop program outline here: http://www.dmsretail.com/retailoperationstraining.htm

But we've heard that many of our customers can't attend due to hectic schedules and/or prohibitive costs and travel related expenses.

Does that sound like you? Can't attend? Just can't ever seem to get away?

Please read on for the exciting news.

We've solved that problem, for you, with the newest in our series of YourTime Study Courses!

DMSRetail Inc. is providing Action Strategies for Store Management Success by introducing …

Store Management for Maximum Success YourTime Study Course

Now you can have access to this great learning experience.. anywhere...and at any time you choose

Information about the content....

You'll get these DVD's and related Study Guides and materials:

1.) Retail Math, Metrics, KPI's & Balanced Scorecards

2.) Leadership for Peak Performance

3.) Customer Value Management

4.) The Store Management Process

You get an Action Strategies Study Guide, including practical exercises, and a Maximum Performance Goal Planner to record your goals and progress!

You’ll also receive these two bonuses, electronically, for you to use over and over in the months and years ahead...

Retail Employee Evaluation System ‘I Succeed’

DMSRetailer – the Organizer/Planner designed specifically for the busy Store Manager.

Now for some details of the topics that are covered in the 4 DVD set:

Managing by the numbers - you'll learn how to stay fully informed about the financial aspect of your business and what you can do to have a positive impact on the numbers...

6 Pillars of Retail – how the pillars came to be, and the brand new and very important pillar.

Definition and explanation of terminology used in Retail Math – all of the terms and what they mean.

Key Performance Indicators- what to measure to stay on top of the performance in your store, how to make the calculations and how to interpret the results so you can take action; what actions you can take based on the results. Be informed and speak intelligently about the business.

Commonly Used Formulas – formulas that are used in retail math and in business in general.

Open-to-Buy & Sell-Thru Scenarios – a basic understanding of OTB/Sell-Thru.

Store Operating Statement (P&L Statement)- what this statement is all about; how to read it and make sense of it so you can begin to take actions to improve it.

Balanced Scorecards and Their Implementation in Retail Management – the importance of this very powerful and easy to use management tool; how to create Balanced Scorecards for any position. Summarize the most important KPI's on one page – right at your fingertips - while considering all angles of your retail operation: Financial, Customer, Processes and Growth & Development

And, then, there's...

The Store Manager's Keys to Success...get these right…sky is the limit!

Hiring Right – Interviewing Sales Associates

Effective Retail Sales Management

Productive Staff Meetings

Non-Monetary Rewards

Performance Management and Coaching for Results

Building and leading a High Performance Team

Top 5 Factors that Determine the Success of Retail Operations

And, no Store Management program would be complete without...

Customer Focus at the Front Lines...beyond the current discussion about customer service!

Attributes of the truly 'Customer Friendly' Front Line Employee

Lifetime Value of your Customer

The Service – Profit Chain at Store Level

Do's and Don'ts of Customer Service for Maximum Loyalty and Profit

When you play your DVD's you'll see the same PowerPoint presentation that you would see if you were attending in person. And you'll hear the same content you would hear from the Senior Consultants who lead the actual workshops. If you have questions about anything being presented, you just send us an email, to the address we'll provide with your purchase. We have resources committed to you and we'll get an answer back to you promptly.

It's the next best thing to attending in person...without the scheduling difficulties and without the travel related expenses!

 

Product #

Retail Selling Skills & Customer Service YourTime Study Course

People working in the Information Technology field receive training because it's an absolute must. They wouldn't be able to run software, look into hardware issues or help those of us who are technologically challenged if they weren't properly trained on just how to do it. Automobile mechanics wouldn't be able to fix vehicles and airline pilots wouldn't be able to get an aircraft off the ground without proper training.

Training is essential in many, many fields.

And there are essential training requirements for Retail Associates too! They need to receive information on a lot of topics right from the start and we've listed many of those topics below.

Now, retailers can ask their Sales Associates, Cashiers and Floor Associates to do the job without the appropriate training. And many of them do. However, just because they can doesn't mean they should; just because it's possible for an Associate to try and do the job without proper training, doesn't mean it's reasonable to expect them to, especially when you're asking them to deliver results. And it's never the prudent thing to do because the results will never be as good as they could be.

Employers, employees and customers alike all pay the price when Associates are sent out, onto the sales floor, and expected to perform their duties without the benefit of retail selling and customer service skills.

DMSRetail is removing the barriers to cost effective training....

Retailers often have difficulty getting all of their people trained due to varied work schedules, hours of operation, time constraints and wage cost budget constraints as well. Perhaps high turnover rates cause some retailers to be reluctant to invest in their people. Whatever the case may be, with this YourTime Study Course, those difficulties and considerations are a thing of the past. Training can take place anytime, anywhere... and it's very affordable.

You don't have to send your Associates anywhere, or pay for things normally associated with training such as transportation, accommodation, meal expenses and extra wages to cover them while they're away.

All the trainee needs is a computer to watch and hear the presentation, on DVD, and the Retail Selling Skills & Customer Service Fundamentals Guide & Workbook. The training and studying can progress at a convenient pace.

Let's look at exactly what you get with DMSRetail's brand new...

Retail Selling Skills & Customer Service Fundamentals YourTime Study Course:

A 3 DVD Set to watch and listen to wherever you choose and whenever it's convenient.
A Study Guide and Workbook to make notes and answer questions put forward during the presentation.
The Sales and Customer Service Associate's Framework for Success - A blueprint for your success.

And there's a Special bonus included in it...Retailer's Guide to Emotional Hot Buttons on DVD - one of our best selling guides to help Associates understand how and why people 'buy with emotion and justify with logic'. You will increase sales just with this alone!

Here are the 17 topics covered in this brand new YourTime Study Course...

Customer Satisfaction, Customer Loyalty - Understanding the Service-Profit Chain

Commonly Used Key Performance Indicators - Not just the numbers, but what they mean & why retailers care about them!

The Sales Process - Includes all of the Selling Steps

The importance of, and difference between, Features & Benefits - with examples

Why it Pays to Have Top Notch Product Knowledge

How to Handle Multiple Customers Effortlessly - Too many customers?(Never!)

How to Treat Customers & Sell Add-ons at the Check Out - Increase every sale and leave a great last impression.

Dealing Effectively with Customer Complaints

Telephone Etiquette

Understanding the Lifetime Value of a Customer

Store Maintenance and Cleanliness Standards

Customer Service used as a Loss Prevention Technique

Proper Code of Conduct for Retail Employees-Some Associates may not know!

Punctuality, Reliability and Flexibility

Expectations of the Employer-What every employer has the right to expect.

Appearance - Dress Code and Grooming Standards-Work clothes don't belong in the bottom of a backpack, do they?

Deadly Sins of Customer Service - What you absolutely cannot do.

Absolutely everything your Associates need to know to get them fully engaged as enthusiastic partners - to ensure their success in the organization - is included in this YourTime Study Course. We provide the solid foundation on which to build more and more skills to benefit both the employee and the employer and, ultimately, your customer.

You know your people need to know all of this stuff and now you have the perfect way to get them what they need without any time investment on your part...

Just hand over this YourTime Study Course and let DMSRetail take care of the rest.

DMSRetail will help you get your people moving in the right direction...fast. Order your copy of the Retail Selling Skills & Customer Service Fundamentals YourTime Study Course
 

 Product #  

Super Retail Success Bundle

Here are some of the topics Success Guides in the Super Retail Success Bundle Cover:

Best Practices in Retail Leadership - there are hundreds of these throughout the 1,000+ pages of the Super Retail Success Bundle. You will become the next retail operations management guru after absorbing all of these best practices.

Retail Selling Skills and Retail Sales Management - a lot of content in the Super Retail Success Bundle point to these two critical areas of your retail operation.

Advanced Retail Management Concepts - after going through the bundle a couple of times, and after you get the basics down pat, you'll want to come back and ponder some of the thought provoking ideas in Managing for Higher Retail Success.

Recruiting and Interviewing Skills - When it comes to hiring the right people and knowing what to ask to get meaningful information - it's all here in "Hiring Aces". This is something you can rely on to help you hire great people.

Appropriate Improvement Processes - this is where so many retail business owners and managers fall down. They simply can not find the best way to manage through the improvement process, resulting in continued employment of wrong (wrong for the job) individuals. This is not good for the business and not good for the individual.

Retail Staff and Management Training - with the Super Retail Success Bundle you'll come to understand what training is necessary, for whom, and when.

Exceptional Customer Service Strategies - what you should and should not do! Simple enough yet a very few gets it. Find out the 7 deadly sins of customer service...and a few more that may surprise you.

Setting Expectations and Goals for Staff - this alone, will get you a 20% increase in sales right off the bat. How do your people know when to stretch, when to pull out all the stops? They need to know what is expected of them crystal clearly with established targets and goals. They also need to know how they are progressing against the targets all the time.

Developing a Winning Performance Culture in Your Stores/Organization - winners don't have bad attitudes - you must instill and install a performance culture in your organization. Super Retail Success Bundle will show you how.

Employee Motivation Insights and Techniques - here's how to get your people to motivate themselves. Intrinsic motivation is the most powerful.

Retail Employee Performance and Skills Evaluation Tools - don't beat around the bush. Learn how to monitor and evaluate performance to work in favor of the business...the end result being improved and better motivated staff. I Succeed Retail Performance Evaluation System eliminates surprises.

Retail Math, Formulas and Explanations - Learn the lingo that successful retail managers speak, improve your knowledge level in this critical side of the business.

Retail Key Performance Indicators (KPI's): an in depth discussion of every one of the top KPI's to assist you in determining what you should be looking at every day and in what order.

What to Measure, How to Measure and How to Interpret the Results & Take Action

Organizing - Planning Techniques and Tools Specific to a Retail Environment - Running a retail business is unlike any other. Get the tool and the know how to schedule and achieve everything you have to get done.

Meeting Topics for Effective and Motivational Staff Meetings

Excellent Communications Methods- In-Store, H.O. or District/Region - letting things fall through the cracks, and dropping the ball in retail can spell disaster - learn how to keep on top of everything; keep everyone connected and accountable.

The Store Management Process Fully Explained

Managing with Integrity and Respect - Building your leadership persona that is effective and readily embraced by your people is half the battle for your success.

And More…

It’s a Step by Step Formula to Increase Your Sales by 20% in 6 Months or less!

The Ultimate Retail Success Bundle

Our customers have great things to say about the Super Retail Success Bundle…

“…it has motivated me to not accept being an average manager.”

John Philson, Store Manager

I love the services and products DMSRetail provides, because it gives me the much-needed direction so vital for the business, and to my knowledge no one else provides this kind of information.

Isma Hanum, Retail Business Owner

"The immediate impression I got was that they (the guides) are worth every penny."

Grace M.Munyirwa, Retail Business Owner

"Thank you so much. You have wonderful resources and I also enjoy your newsletter. Keep up the good work!"

Ken Cooper, Regional Manager

"I really enjoy reading every word of your books and the knowledge I gain has helped me develop in my role as DM. Thanks again."

Evan Haft, District Manager

"You guys have great products and they are very useful."

Chris Russell, Retail Operations Manager

Here are the Success Guides and Tools included in the Super Retail Success Bundle:

Managing for Higher Retail Success

Managing for Higher Retail SuccessA definitive guide to outstanding success for progressive retail managers. This guide will demonstrate the proven ways of significantly increasing your sales volume, increasing profitability and achieving higher customer retention rates. This guide will show you how to create a level of performance that will cushion you against the trap of circumstances that are beyond your control. The content of this guide will empower you to move forward and succeed at a new and elevated level despite obstacles. As you implement the ideas and concepts given to you, you will quickly see tangible results and will begin to approach every new day with renewed excitement and enthusiasm.

 

Retail Math Made Simple

Retail Math Made SimpleFor a lot of people the phrase 'retail math' conjures up horrifying memories from their school days. Even so, they realize that retail math is a very important part of operating a retail business. In every business there is never ending number crunching going on. The analysts have to look at the numbers from every angle to ensure on-going profitability. A retail store, or group of stores, is no different. There are many numbers that need to be analyzed regularly to help in managing the day to day business; to aid in decision making on just about everything. You don't need to be an accountant or a mathematician to make the calculations. Retail math is not difficult. All you need to know is which numbers to use and how to interpret the results.

22 Ways of Highly Successful Store Managers

22 Ways of Highly Successful Retail ManagersEvery so often a book comes along that really resonates with you; a book that you read with such intense interest that you don’t want to put it down. These books add value to your life because you actually take away something that can help you; something you suddenly realize that you have been waiting for, even though you didn’t necessarily know that you were waiting for it. But what a difference it makes. All at once you see through what’s been bothering you – even if it was just a little nagging doubt or thought about what you’re doing in your career. Well, 22 Ways of Highly Successful Retail Managers is that book.

I Succeed – Retail Employee Evaluation System

Retail Performance Evaluations SystemThe Retail Performance Evaluation System – " I SUCCEED " - is recommended for Store, Region and Head Office management. It will lead you through a process that is designed to give you a true picture of your retail employees’ performance. It covers all of the skills, traits and behaviors that retail employees require in order to represent successful retailers today. This ultimate performance review and improvement system will make sure you always get the most out of your employees. Studies clearly show that having an effective evaluation system in place will drastically improve productivity and profitability.

Retailer’s Guide to Emotional Hot Buttons

Retailer's Guide to Emotional Hot ButtonsWhen a prospective customer is considering a product or service, the most important question on his/her mind is "What's in it for me?" Of course, they are not verbalizing that and may not even be aware that they are asking that question. But they are. Some sales people will answer that all important question with a big, long list of everything s/he knows about the product and nothing about how the product will make the customer feel.

This guide will tell you how to answer “What’s in it for me?” And because that answer is going to appeal to your customers’ emotions, your sales are going to increase. It’s simple really.

Winning at Store Management

Winning at Store Management

 

The Winning at Store Management success guide includes "Hiring Aces" and "Training the Best". You don't have to hope that you are hiring the right people - there's no mystery to it and we'll tell you how in "Hiring Aces". You'll get the interview questions and responses you should listen for. You will get the ideas on how to train the best - all in Winning at Store Management.

 

The DMSRetailer – Store Manager’s Organizer/Planner

Store Manager's Organizer - Planner

Retail Business Owners and Store Managers are General Managers of one or more business units. Often they are sales people, maintenance workers, ambassadors of customer service, shippers, receivers, security people, bankers, bookkeepers, productivity analysts, human resources representatives, you name it... For all these diverse tasks, Store Managers need a unique organizer-planner that works along with them. DMSRetail offers this unique organizer-planner specifically designed for people who run stores.

 

Retail Customer Service Fundamentals

Retail Customer Service FundamentalsSave time and money by getting your new hires up to speed fast. For individuals who are new to the retail/restaurant industry, DMSRetail provides this essential training manual to get them up to speed and ready in a very short time. This is beneficial to the individual, as well as the management to ensure that the new employee performs the basic customer service requirements flawlessly. Retailers want people who are both willing and able to provide their customers with excellent customer service. They know that the key to their success lies in their ability to provide consistently excellent customer service.

DMSRetail Retail Management Webinar Series DVD's

This is an exceptional opportunity to add 7 DVD's to your retail management success arsenal. With a combined total of six and a half hours worth of practical retail information, insights and wisdom from retail experts, these Retail Management DVD's are a must have for your collection. All 7 DVD's in this collection include the expert instructor's verbal presentation with explanations and examples, plus all of the PowerPoint presentations. You can use these Retail Management DVD's and PowerPoint presentations for your own information or you can get even more value from them by using them as a training tool for your employees.

 

The DVD's in this collection were recorded live during our retail management webinars. Here is what you'll get: Retail Answers Webinars I, II and III where DMSRetail experts provide answers to a wide variety of retail questions from our subscribers, such as: Measuring & managing productivity, loss prevention, handling slow moving inventory, interviewing, explaining GMROII and GMROF, staff incentives, building a culture committed to quality, creating a winning team with long term employees, the power of profit multipliers and measuring advertising effectiveness, to name a few.

You'll also get the 22 Ways Webinar where three of the 22 Ways of Highly Successful Retail Manager's are explained in detail. Motivation in retail - internal and external, Effective Communication and how to make it happen in your retail organization and Growth Orientation in retail.

And the Retail Math Made Simple Webinar DVD. This is a one and a half hour presentation designed to inform retail professionals all about retail math, metrics and KPI's - complete with calculations, examples and full explanations of the importance of retail math, metrics and KPI's in measuring the success of your retail operation.

Our New Retail Technologies You Can Benefit From Now’ DVD contains a compilation of emerging technologies that are sure to help increase your reach and increase profits.

And, finally, our newest addition to the DVD Collection,The Store Management Process - DMSRetail's trademarked description and the framework of important actions and steps that must be followed to ensure success in store performance. It is one of a kind...and full of information revealing the keys to success used by most effective store managers.

All 7 DVD's in this collection include the expert instructor's verbal presentation with explanations and examples, plus all of the PowerPoint presentations. You can use these Retail Management DVD's and PowerPoint presentations for your own information or you can get even more value from them by using them as a training tool for your employees

And if all of these Success Guides, Tools & DVD’s aren’t quite enough, we have chosen 7 bonus guides for your professional and personal development!

Bonus #1: Time Management Mastery (75 Pages)

Bonus #2: Speed Reading Monster Course (79 Pages)

Bonus #3: How to be a Public Speaking Superstar (97 Pages)

Bonus #4: Unleash the Creative New You! (83 Pages)

Bonus #5: Body Language Magic (60 Pages)

Bonus #6: Hypnosis Mania (54 Pages)

Bonus #7: Powerful Ways to Sharpen Your Memory (60 Pages)

The Ultimate Retail Success Bundle

Let's Recap what you get with this amazing Ultimate Retail Success Bundle:

1. Total of 29 YourTime Course DVD's

2. Retail Management DVD's (7 DVD Set)

3. Action Strategies Guide & Workbook for each and every YourTime Study Course

4. Maximum Performance Planners for each and every YourTime Study Course

5. Multiple Intelligences Workbook & Questionnaire for Training Improvement

6. Leadership Workbook & Questionnaire

7. Total of 8 DMSRetail Success Guides that are included with the Super Retail Success Bundle.

8. Free Upgrades for Lifetime to each and every Product included in the Ultimate Retail Success Bundle

And...

Bonus #1. A one hour conversation and consultation with DMSRetail experts on any retail issue. (To be scheduled one week in advance.)

We have never, ever offered this as a bonus before and the reason is simple. It’s not something to be taken lightly. Offering our Consultant’s time and expertise (as a bonus) represents a value anywhere from $300-$500…but we’re up to it and we really think our Ultimate Retail Success Bundle customers deserve it, and would appreciate it.

You’re the ones striving for success in this industry. You are looking for the keys to unlock the golden door to a hugely profitable business. So, take advantage of this golden opportunity to get some one-on-one, quality time with a retail expert. We’re looking forward to discussing your issues with you and providing you with sound guidance and expert advice.

This is a rare opportunity for you – we encourage you to take advantage of it.

And for some interesting, thought provoking and enlightening reading we have…

Bonus #2. A collection of DMSRetail’s Success Tips and essays on various retail topics.

For years, we’ve been writing articles, reporting on Retail Operations Best Practices, publishing Success Tips, etc. Now, we’re putting them together for you – the Ultimate Retail Success Bundle customer.

Bonus #3. Free product updates lifetime. As you may already know, we update our products regularly and as an Ultimate Retail Success Bundle Investor, you will be eligible for free upgrades lifetime.
 

Don't Miss It! - Order Now!

Let's recap the $ value you are getting with these 6 Products and Bonuses:

Retail Operations Management YourTime Study Course: $997.00

Retail Brand & Category Management YourTime Study Course: $1,297.00

Retail District Management YourTime Study Course: $497.00

Store Management for Maximum Success YourTime Study Course: $397.00

Retail Selling Skills & Customer Service Fundamentals YourTime Study Course: $197.00

Super Retail Success Bundle: $297.00

Bonus # 1: $300.00

Bonus # 2: Priceless

Bonus # 3: Priceless

Total Individual Retail Value (in Actual $): $3,982.00

When you Order Now You Save $985.00

The Ultimate Retail Success Bundle

Only $2,997.00 + (FREE Shipping Anywhere in the World)

The Ultimate Retail Success Bundle

or

6 Monthly Payments of $597.00 + (FREE Shipping Anywhere in the World)

The Ultimate Retail Success Bundle

Ultimate Retail Success

"The price of education is paid just once. The price of ignorance is paid forever!" Anonymous

 

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