To move up
in the organization, Store
Manager has to get attention and recognition from top
management. Great people will help you to showcase your talents while
achieving your objectives. It’s a win-win situation all around.
If you are
a Store Manager you need great people. It’s a fact. This program will
give you easy-to-use tools that will ensure you hire the right people
every time and it will give you concrete ways to motivate them. By
following a few simple steps you’ll be on your way to having the best
staff in the industry.
“Winning at Store Management” includes a step-by-step approach to
hiring top performers.
But hiring and
motivating GREAT PEOPLE is only part of your success.
You want to train
them and make sure they know what is expected of them so that you have
the comfort of knowing that all of your people are moving in the same
direction; the comfort of knowing that your store is always in safe
hands.
This guide
will teach you how to ensure that happens. With DMSRetail’s training
plan, you won’t have to worry about fitting in the training time. The
program is made to work with your time constraints and your hour control
or wage cost plan. The time and money you save on training is a bonus.
This is a
training program that fits your ‘budget’. Let’s face it, you have a
limited number of staff hours available to use. It’s up to you to use
those hours in the most productive way possible. With this guide you’ll
receive tools to make training fit into your schedule effortlessly. You
won’t believe how easy it is! Your new people will learn how to do their
job, how to conduct themselves in an exemplary fashion and how to
succeed. That's an achievement to be proud of.
Imagine
that you have the best people and they are fully trained
and ready to succeed…
In addition
to hiring top performers, training them well and preparing them for
success, the task of managing your hours and the many changing
priorities you have every day is incredibly important. You’ll easily
rise to the challenge with the skills you’ll develop by reading and
applying “Winning at Store Management”.
You’ll
effectively manage every hour, every day, every week and so on. Planning and
managing your time will make a huge difference to the level of success
you will achieve. With this guide, you’ll become highly effective at
managing every day and will even start to do some long range planning.
That’s a skill that will earn you a lot of respect from your executive.
Top management wants people who can look ahead with concrete plans for
increasing their business. People who do this move up in the
organization!
DMSRetail’s
“Winning at Store Management” was designed by retail experts. Their
experience on the sales floor, at store and district management levels
and as members of the executive teams for a number of successful,
prominent retail companies…from apparel to electronics to confections
and computer hardware/software…has provided them with an immense amount
of knowledge in the retail management field.
TABLE OF CONTENTS
Hiring Aces
What to look for in a Candidate Before the Interview
Preparation… the pre-interview stage
Interview Questions / Scenarios
Acceptable Responses
The Aces You Already Employ are the Key
How to determine if candidate possesses the Right traits/behaviors:
Motivating Your “Aces”
Additional
Resources

Training the Best
Set up the Buddy System
Self Study
Follow up
Mastering the ‘One on One’ Method
Standards and Expectations
The Sales Meeting as an Effective Training Tool
Topics for Sales
Meetings
Managing Your Hours
Plan Your Work and Work Your Plan
The Daily News
Personal Organizer/Date Book
Communication Center
The Management Communication Book
Time Management - Top Time
Wasters
Costing the Schedule
Examples of very bad scheduling
Adjustments to the Schedule
Long Range
Planning
Here is what some of our customers said:
"I was so excited to receive the orders when I got home I have opened and
printed them up. I will order the other books as I need them. They are
excellent"
Bev Holmes, Store Manager
"Thank you so much. You have wonderful
resources and I also enjoy your newsletter.
Keep up the good work!"
Ken Cooper, Regional Manager
You’ll be thrilled with what you read and you won’t be
able to wait to get started applying what you’ve learned.
Apart from
achieving better performance in your
store, you can also count on earning more money, gaining more respect
from your peers and higher management, feeling a higher level of job
satisfaction, and taking pride in your profession.
This guide will simplify your professional life and give you
solutions to your worst job related headaches.
Order
Now
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Winning at Store Management
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